hi71 Terms & Conditions — Please Read Before Playing
These terms govern your use of hi71. By registering or placing a bet you agree to be bound by these conditions in full.
1. Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and hi71 ("the Company", "we", "us", "our") governing your access to and use of the hi71 platform at hi71.club, including all betting, casino, slots, crash games and fish shooting game services offered therein. Please read these Terms carefully before registering an account or placing any bet or wager on the platform.
By creating an account on hi71, logging in, depositing funds or participating in any game, bet or promotion on the platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must not use the hi71 platform.
hi71 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the platform or by email where contact details are available. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
Key Terms at a Glance
A summary of the most important rules every hi71 player should know before playing.
Age Restriction
You must be 21 years of age or older to register and play on hi71. Underage gambling is strictly prohibited.
One Account Per Player
Each player may hold only one hi71 account. Duplicate accounts will be closed and associated funds may be forfeited.
Deposits & Withdrawals
Minimum deposit is ৳200. Withdrawals are processed to the same payment method used for deposit. KYC verification may be required.
Bonus Terms
All bonuses are subject to wagering requirements before withdrawal. Bonus funds and real-money funds are tracked separately in your wallet.
Account Security
You are responsible for keeping your login credentials confidential. hi71 will never ask for your password via chat or email.
Governing Law
These Terms are governed by applicable international law. hi71 provides entertainment services to adult players in Bangladesh on a best-efforts basis.
2. Eligibility and Account Registration
To register and use the hi71 platform you must satisfy all of the following eligibility conditions. hi71 may request documentary evidence of eligibility at any time, and failure to provide such evidence may result in account suspension or closure.
- You must be at least 21 years of age at the time of registration. hi71 operates a strict minimum age policy and reserves the right to verify the age of any account holder at any time.
- You must register using accurate and complete personal information, including your legal name, date of birth, and a valid Bangladesh mobile number. Providing false information constitutes a material breach of these Terms.
- You may hold only one (1) account on hi71 at any time. Opening multiple accounts, whether in your own name or using a third party's details, is strictly prohibited and may result in immediate closure of all associated accounts and forfeiture of any balances therein.
- You must not be a resident of any jurisdiction where online betting or casino gaming is explicitly prohibited by local law. It is your sole responsibility to determine whether your use of the hi71 platform is lawful in your jurisdiction.
- You must not be an employee, director, officer, agent or contractor of hi71 or any of its affiliates, or an immediate family member of any of the foregoing. hi71 employees and their families are not permitted to hold player accounts.
⚠️ hi71 uses automated and manual verification systems to detect underage registrations, duplicate accounts and fraudulent activity. Accounts found to be in breach of eligibility conditions will be closed immediately and any funds deposited may be returned to the original payment source only, with no entitlement to winnings.
3. Deposits, Withdrawals and Payment Processing
hi71 supports a range of Bangladesh-based payment methods for deposits and withdrawals, including bKash, Nagad, Rocket, Upay and major international cards. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform.
Clause 3.1
Minimum Deposit and Withdrawal Amounts
The minimum deposit amount on hi71 is ৳200. The minimum withdrawal amount is ৳500. hi71 reserves the right to adjust minimum transaction thresholds at any time with reasonable notice. Maximum deposit and withdrawal limits may vary by payment method and account tier and are displayed within the player's account wallet screen.
Clause 3.2
Withdrawal Processing and KYC Verification
Withdrawals are processed to the same payment method used for the player's most recent qualifying deposit wherever possible. hi71 reserves the right to request identity verification documents (KYC) before processing any withdrawal. KYC documents may include a national ID card (NID), passport or birth certificate plus proof of Bangladesh mobile number ownership. Failure to complete KYC verification will delay or prevent withdrawal processing. hi71 targets withdrawal processing within 24 hours of a verified request, though processing times may vary.
Clause 3.3
Restricted and Returned Funds
hi71 reserves the right to delay, withhold or return deposited funds in cases where fraudulent activity is suspected, where the account is under investigation, or where the transaction does not pass anti-money-laundering (AML) screening. In such cases, hi71 will communicate with the account holder through the registered contact details within a reasonable timeframe. hi71 does not charge processing fees on standard deposits or withdrawals, but your payment provider's own fees may apply.
4. Bonuses, Promotions and Wagering Requirements
hi71 offers a range of promotional bonuses to new and existing players, including welcome bonuses on first deposits, reload bonuses, cashback offers, free spins and seasonal promotions tied to events such as BPL season and Eid. All bonuses are subject to the following general conditions, as well as any specific terms stated within each individual promotion.
- All bonus funds must be rolled over (wagered) a minimum number of times before they can be withdrawn. The applicable wagering requirement (rollover) is stated clearly in each promotion's specific terms and is also visible in the player's account bonus balance screen.
- Bonus funds and real-money funds are held in separate balance pools within the player's wallet. Real-money funds may be withdrawn at any time (subject to minimum withdrawal rules and KYC). Bonus funds may not be withdrawn until wagering requirements are satisfied in full.
- Bonuses are non-transferable and have no cash value until wagering requirements are met. Bonuses may not be transferred between accounts or exchanged for cash outside of the standard withdrawal process following completion of wagering requirements.
- hi71 reserves the right to withdraw any bonus offer, amend bonus terms or cancel a player's bonus balance if there is evidence of abuse, exploitation or coordinated bonus farming activity. This includes placing opposite bets on the same event to hedge or guarantee a bonus payout.
- Seasonal and event-based promotions (for example BPL season offers, Eid specials, Pohela Boishakh promotions) are time-limited and may be withdrawn without advance notice once the promotional period ends. Players are encouraged to check the promotions section of their hi71 account regularly for current offers.
5. Betting and Gaming Rules
The following general rules apply to all betting and gaming activity conducted through a hi71 account. Product-specific rules for individual games, sports markets and live casino tables are also available within the platform and form part of these Terms.
Clause 5.1
Bet Acceptance and Void Bets
All bets are subject to acceptance by hi71. A bet is confirmed only when a bet reference number is issued and the bet appears in your account bet history. hi71 reserves the right to void any bet placed at an erroneous price, to void bets on cancelled events, and to void bets that were placed using account funds obtained through fraudulent means. In the event of a technical failure during bet placement, hi71's transaction logs are the authoritative record.
Clause 5.2
RNG and Live Game Integrity
All slot games and virtual table games on hi71 use certified Random Number Generation (RNG) technology to ensure fair and unpredictable outcomes. Live casino games are operated by licenced third-party studios including Evolution Gaming and Ezugi, whose games are governed by the studios' own certified RNG and dealer procedures. hi71 does not manipulate game outcomes and has no ability to influence the result of any certified RNG or live dealer game.
Clause 5.3
Responsible Use of Betting Features
hi71 offers in-play betting, cash-out features and multi-bet accumulators on selected cricket and sports markets. These features are offered as tools to enhance the betting experience and are subject to availability. hi71 reserves the right to withdraw or restrict in-play markets, suspend cash-out functionality or limit bet acceptance on any market at any time without notice, including during live events, in order to manage risk or comply with event-specific rules.
6. Responsible Gaming and Prohibited Conduct
hi71 is committed to promoting responsible gaming. The platform is strictly for adults aged 21 and above. The following conduct is strictly prohibited on hi71 and constitutes a material breach of these Terms.
- Using software, bots, scripts or artificial intelligence tools to automate betting or gaming activity, gain an unfair advantage over the platform, or circumvent any security or fairness mechanism deployed by hi71.
- Engaging in any form of match-fixing, insider betting, collusion with other players or third parties, or using non-public information to gain a betting advantage. hi71 cooperates fully with any relevant investigation into such activities.
- Using a hi71 account to launder money, process payments for third parties, or conduct any activity that may constitute a breach of applicable anti-money laundering regulations. hi71 files reports with relevant authorities where required by law.
- Allowing any third party to access or operate your hi71 account on your behalf. Each account must be operated solely by the registered account holder. Sharing login credentials, using shared devices without adequate precaution, or authorising proxy play is prohibited.
hi71 provides all registered players with access to responsible gaming tools including deposit limits, loss limits, session time reminders and self-exclusion. These tools are accessible from your account settings screen at any time after logging in. If you believe gambling is affecting your wellbeing, we encourage you to activate self-exclusion or contact our support team at [email protected] immediately. 21+ only.
7. Intellectual Property, Liability and Governing Law
The following clauses set out hi71's positions on intellectual property ownership, the limits of the Company's liability, and the legal framework governing these Terms and your use of the platform.
Clause 7.1
Intellectual Property
All content on the hi71 platform, including but not limited to the hi71 brand name, logo, website design, software, game interfaces, text, images, graphics, audio and video content, is the exclusive property of hi71 or its licenced content providers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display or exploit any hi71 content without prior written authorisation from the Company.
Clause 7.2
Limitation of Liability
To the fullest extent permitted by applicable law, hi71 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of revenue or loss of opportunity, even if hi71 has been advised of the possibility of such damages. hi71's total aggregate liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.
Clause 7.3
Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international law. In the event of any dispute between a player and hi71 arising from the use of the platform, the player should first contact hi71's customer support team at [email protected] with full details of the complaint. hi71 will acknowledge complaints within 48 hours and aims to resolve all disputes within 14 working days. If a dispute cannot be resolved through this internal process, the parties may seek resolution through an agreed independent arbitration mechanism.
8. Amendments, Termination and Contact
hi71 reserves the right to amend, suspend or terminate these Terms, or to suspend or close a player account, at any time and for any reason, including but not limited to breach of these Terms, suspected fraudulent activity, regulatory requirement or a business decision to cease offering services to a particular market. Where account closure is initiated by hi71, any verified real-money balance (excluding bonus funds that have not completed wagering requirements) will be returned to the player via their registered payment method within a reasonable timeframe, subject to KYC and AML compliance.
For any questions regarding these Terms and Conditions, please contact hi71's support team. Our support team is available 24/7. Contact email: [email protected] (plain text — not a clickable link). Please include your registered account username and a detailed description of your query in all correspondence. hi71 aims to respond to all Terms-related enquiries within 2 business days.
Questions About These Terms? We're Here to Help 📋
Our support team is available 24/7 to answer questions about your account, deposits, withdrawals and these Terms. 21+ only. Please play responsibly.