Responsible Gaming at hi71 — Play Smart, Stay Safe
hi71 believes betting should always be fun and within your control. We provide tools, guidance and support to keep every Bangladesh player safe.
1. Our Commitment to Responsible Gaming
hi71 is committed to providing a safe, fair and enjoyable betting environment for all players across Bangladesh. For the vast majority of our players, cricket betting, football wagering, slots and live casino sessions are simply entertainment enjoyed responsibly alongside everyday life. We recognise, however, that for a small number of people gambling can become harmful, and hi71 is determined to be part of the solution.
Responsible gaming at hi71 is built into the core of how we operate. Our platform offers a range of player-controlled tools that give you the power to set your own boundaries and manage your gambling activity at any time. These tools are free, accessible via our support team, and take effect immediately once requested.
If gambling is negatively affecting your finances, relationships, mental health or daily responsibilities, please use our responsible gaming tools or contact [email protected] immediately. We are here to help, not to judge.
Player Protection Tools at hi71
Six tools available to every hi71 player free of charge, designed to keep your gaming safe and in control at all times.
Deposit Limits
Set a daily, weekly or monthly deposit cap to keep spending within a budget you are comfortable with.
Loss Limits
Define the maximum amount you are prepared to lose in a set period. hi71 suspends further betting once the limit is reached.
Session Time-Outs
Set a maximum play session duration and receive a reminder when your time limit is approaching so you can decide to continue or stop.
Account Time-Out
Pause your account for 24 hours up to 90 days. Betting is suspended but you can still log in to withdraw your balance.
Reality Check Reminders
Enable periodic pop-ups during sessions showing how long you have been playing and your net financial position in real time.
24/7 Support
Our support team is available around the clock. Email [email protected] to activate any responsible gaming tool immediately.
2. Age Restriction — 21+ Only
hi71 strictly enforces a minimum age of 21 years for all registered players. Gambling is not suitable for minors, and both Bangladesh law and widely accepted international standards prohibit underage gambling. All new account registrations require mobile number verification, and hi71 reserves the right to request formal age and identity verification (KYC) from any player at any time, particularly when a withdrawal is requested or unusual account activity is detected.
If a player is found to be under 21, their account will be closed immediately, winnings forfeited, and deposits returned via the original payment method after deducting any bonuses used. hi71 encourages parents and guardians to use parental control software on shared devices to prevent underage access to gambling platforms. If you suspect a minor has registered on hi71, contact [email protected] immediately.
If you are under 21 years old, you must not register or use hi71. Using the platform under the legal age violates our Terms and Conditions and may constitute an offence under applicable law.
3. How to Activate Responsible Gaming Tools
All responsible gaming tools are activated by emailing [email protected] with your registered username and a clear description of the tool and parameters you want. Tools take effect within 24 hours of a verified request — most are applied immediately.
Tool 3.1
Setting Deposit Limits
You can request a daily, weekly or monthly deposit limit on your hi71 account. Limits take effect immediately once set. Requests to increase a limit are subject to a 7-day cooling-off period to ensure the decision is not impulsive. Requests to decrease a limit take effect immediately.
Tool 3.2
Account Time-Out
A time-out suspends your account from all betting activity for 24 hours, 7 days, 30 days or 90 days. During a time-out you cannot place bets, play casino games or make deposits. You can still log in to withdraw existing funds. Time-outs cannot be cancelled before the period expires. Email [email protected] with your username and preferred duration to activate.
Tool 3.3
Loss Limit Activation
A loss limit caps your total losses over a daily, weekly or monthly period. When net losses reach the cap, hi71 automatically prevents further betting until the period resets. Raising a loss limit carries a 7-day cooling-off delay. Decreases apply immediately.
Tool 3.4
Reality Check Reminders
Reality check reminders appear during active sessions showing how long you have been playing and your net financial position. Set them to trigger every 30 or 60 minutes or at a custom interval. When a check appears you choose to continue or end the session — particularly useful during slots and live casino sessions where time passes quickly.
Self-Exclusion — A Permanent Option
Self-exclusion is available to any player who needs a longer, more definitive break from gambling. hi71 offers exclusion periods of 6 months, 1 year, 3 years or permanent closure. Once activated, your account is closed and re-registration is blocked for the duration. Any verified real-money balance is returned via your registered payment method. To self-exclude, email [email protected] with your username and preferred exclusion duration.
4. Recognising Signs of Problem Gambling
For most players, hi71 is an enjoyable pastime. But it is important to stay aware of warning signs that gambling may be becoming a problem. The behaviours below are recognised indicators that it may be time to seek support.
- Betting with money you cannot afford to lose, including funds set aside for rent, food, utility bills or family needs.
- Chasing losses — continuing to bet in an attempt to recover money already lost, often resulting in larger losses.
- Playing far longer than planned and being unable to stop, even when losing steadily.
- Lying to family, friends or colleagues about how much time or money you spend gambling.
- Borrowing money or selling personal possessions to fund your gambling activity.
- Neglecting work, family, social obligations or personal health because of time or money spent gambling.
- Feeling anxious, irritable or depressed when not gambling, or using gambling to escape stress and problems in daily life.
If you recognise any of these signs in yourself or someone you care about, please contact hi71 support at [email protected] or activate a responsible gaming tool right away. Asking for help is the responsible and courageous choice.
5. Self-Assessment — Are You Gambling Safely?
Use this checklist as an honest personal reflection. If you answer yes to two or more statements, we encourage you to contact hi71 support and consider activating one of our responsible gaming tools.
Mark any that apply to you:
- I spent more on hi71 last month than I originally planned.
- I placed more bets trying to win back money I had already lost.
- I felt stressed or unhappy after a session on hi71.
- I used money meant for household or family expenses to bet on hi71.
- Someone close to me has expressed concern about my gambling habits.
- I find it difficult to stop once I have started a session, even when I am losing.
If you answered yes to two or more of the above, please contact hi71 support at [email protected] right away. Our team responds to responsible gaming requests as a priority, with care and without judgment. You can also ask us to activate a deposit limit, time-out or self-exclusion on your account immediately.
6. Tips for Safer Play on hi71
Whether you are a regular player or new to hi71, these simple guidelines help keep your betting enjoyable and under control.
- Set a fixed entertainment budget for hi71 each month and treat it like money spent on a leisure activity — not as an investment or income source.
- Only bet money you can genuinely afford to lose. Never use funds needed for rent, food, utility bills or your family's education.
- Take regular breaks during gaming sessions. Step away from the screen every hour to rest and reset your focus.
- Never bet when you are tired, emotionally upset, stressed or under the influence of alcohol. Poor decision-making leads to greater risk.
- Decide in advance how long you will play and how much you will spend — and stick to those limits even when you are winning.
- Keep hi71 as just one of many leisure activities. Balance it with family time, sport, socialising and other hobbies for a healthy perspective.
7. Getting Help — Contact hi71 Support
If you believe gambling is negatively impacting your life or the life of someone you care about, please reach out. hi71 support is available 24 hours a day, 7 days a week, and our team handles responsible gaming requests with sensitivity and speed.
hi71 Responsible Gaming Support
Email us to activate deposit limits, loss limits, time-outs or self-exclusion. Include your registered username for fastest processing. We treat all responsible gaming requests as a priority.
[email protected]Your Wellbeing Comes First at hi71
hi71 would rather lose a customer than allow a player to be harmed on our platform. If you need a break, we will give you one instantly. If you need to close your account permanently, we will do that too. Your long-term wellbeing always takes priority over any short-term commercial consideration.
Play Responsibly — Explore hi71 Safely 🛡️
Ready to enjoy hi71 responsibly? Browse our games, read our FAQ, or learn more about us. Remember: 21+ only, always play within your means.
🔞 hi71 is strictly for adults aged 21 and above. Gambling can be addictive — please play responsibly.